Useful Contacts

Useful Contacts

Social Services

Out of hours Social Services

Tel: 020 8726 6000

Croydon Gateway Services

Each year the Croydon Gateway Services assist hundreds of Croydon residents to claim extra benefits which can help towards regular costs such as fuel bills, healthier food, care, mobility and council tax. They can also give advice on 'one-off' payments to help with things like removal costs.

Tel: 0800 731 5920

NHS 111

This is the non-emergency NHS telephone service for people who need health advice. When your GP is closed, dial 111 and they will help you if you need to speak to or see a doctor.

Tel: 111

Croydon University Hospital

If you feel unwell and need immediate support services, please go to your local A&E department at Croydon University Hospital (24 hours a day, 365 days of the year). Remember dialing 999 or going to A&E should only be done in a critical or life threatening situation.

Tel: 020 8401 3000

Address: Croydon University Hospital, 530 London Road, Croydon, CR78 7YE

Croydon CCG

Tel: 020 3668 1300

Address: Bernard Weatherill House, 2nd Floor, Zone G, 8 Mint Walk, Croydon, CR0 1EA

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) provides carers and their families with free confidential advice, information and support. PALS will discuss the options available to you if you have concerns about the services commissioned by Croydon Clinical Commissioning Group (CCG). They will support you to resolve those concerns and respect your right to confidentiality at all times.

Tel: 0800 456 1517


Out of hours medicines

NHS Choices provide information about how to proceed if you need urgent treatment outside normal opening hours. Visit the NHS Choices website for more information.

Healthy Living Pharmacies

Croydon Healthy Living Pharmacies provide more than just the usual range of health and wellbeing services that community pharmacies are well known for. They provide local people with guaranteed high quality advice and services and have access to a highly-qualified healthcare professional when they need it. Here is a list of all participating pharmacies.

Mind in Croydon

Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.

Tel: 020 8668 2210


Address:26 Pampisford Road, Purley, Surrey, CR8 2NE

Croydon Sport and Physical Activity

If you'd like to become more active but not sure how to start, contact the Sport and Physical Activity team! They will give you some advice and options on what is available based on your individual needs.


Croydon's Better Leisure and Sport Centres

To find out more information about your local leisure centres including opening times, facilities and classes, visit:

Healthy Eagles – Child weight advice and support

FREE service helping children aged 4-16 years improve their lifestyle, physical fitness and nutrition habits. Those who are eligible can register for this free weight management programme of up to 10 weeks. Topics covered include; portion size, sugary drinks, fruit and vegetable tasting, family activity and more. Contact the Palace for Life team to find out more:

Palace for Life Foundation

Tel: 020 3757 6598


Don't Bottle It Up

Don't Bottle It Up is your one-stop-shop for advice, information and support about alcohol - from binge drinking and hangovers, to getting support and cutting down.

Turning Point - Croydon's Drug and Alcohol Recovery Network

Turning Point is a single drug and alcohol service offering support to individuals across the borough.

Tel: 0208 253 1040

Alternative number: 0300 123 9288

Address: Lantern Hall, 190 Church Road, CR0 1SE

Croydon's Sexual Health Service

Croydon's Sexual Health Services offer:

  • Advice on sexual health, relationships and family planning
  • Free contraception
  • Free testing and treatment for sexually transmitted infections (STIs)
  • Free HIV testing and support services
  • Free Chlamydia screening for 15 -25 year olds
  • Free emergency hormonal contraception (the morning-after pill) and combined pill for young people

For more information, visit the SWISH website or speak to your GP or pharmacist.

Croydon Food Flagship

Growing food, learning to cook healthier food, and understanding the importance of a balanced, nutritious diet are the principal aims of Croydon becoming a Food Flagship Borough.

Join a cooking course at the Community Food Learning Centre or find out how to grow your own food. Learn new gardening skills and join a community gardening group.

Want to improve your diet and find out more about those hidden sugars? Contact a member of the team for more information.

NHS Health Checks

Did you know that you could be eligible for a FREE NHS health check if you live in Croydon?

Everyone between the ages of 40 and 74, who has not already been diagnosed with heart disease, stroke, diabetes, kidney disease or high blood pressure may have a free NHS health check once every 5 years.

Croydon Voluntary Action

Croydon Voluntary Action are here to support local people get involved in community activity in the borough of Croydon.

Tel: 020 8253 7060

Address: Croydon Voluntary Action, CVA Resource Centre, 82 London Road, Croydon, CR0 2TB

Crystal Palace Foundation

Active Eagles is a FREE education and activity programme aimed at adults 40+ looking to make a positive change towards a healthier and fitter lifestyle. Contact Beth on or call 020 8768 6015 for more information.

Home-Start Croydon

Home-Start offers a unique service to families by recruiting and training volunteers, who are usually parents themselves, to visit families at home who have at least one child under 5, offering them informal, confidential and friendly support.

Tel: 020 8667 0207

Address: 1-8 Ramsey Court, 122 Church Street, Croydon, CR0 1RF

Diabetes UK - Croydon Group

Diabetes UK offer friendly and informative talks, where people living with diabetes, their families and carers benefit from advice offered by both experts and personal experiences.

As well as this, they provide awareness talks for the Croydon Community, organise fundraising events for local issues and diabetes research and provide a relaxed social forum for everyone to share their experiences and make new friends.

Group meetings are held at East Croydon United Reformed Church, Addiscombe Grove, Croydon, CR0 5LP

Alzheimer's Society Croydon

The Alzheimer's Society in Croydon provides information, advice and support to people with dementia and their carers. This includes client and carers support groups, courses for carers, social events and outings, Forget-me-not cafe, carers assessments, home visits and help with filling in forms. They also run a young carers support group.

Tel: 020 8653 2818

Address: Heavers Farm Resource Centre, 122 Selhurst Road, South Norwood, Croydon, SE25 6LL

Off the Record

Support for children and young people.

Tel: 020 8251 0251

Address: 72 Queens Road, Croydon, CR0 2PR

Croydon Carers Centre

Advice, information and counselling to carers, including benefits and the welfare system.

Tel: 020 8680 8253


Address: 12 Katherine Street, Croydon, CR0 1NX

Four in Ten

SLaM's Lesbian, Gay, Bisexual and Transgendered (LGBT) peer support group.

Tel: 07711 376 258


Victim Support

Support for victims in Croydon.


Tel: 020 7801 1777


Address: 250 Brighton Road, South Croydon, CR2 6AH, Monday - Friday 9am - 5pm

Croydon Healthwatch

Healthwatch Croydon works to get the best out of local health and social care services responding to your voice. From improving services today to helping shape better ones for tomorrow, they listen to your views and experiences and then influence decision-making.

Tel: 020 8663 5648

Address: 24 George Street, Croydon, CR0 1PB

Age UK Croydon

Age UK Croydon offers a wide range of products and services designed with the needs of the over-50's in mind.

Tel: 020 8683 7100


Address: 81 Brigstock Road, Thornton Heath, CR7 7JH

The Samaritans

If you're feeling low, depressed or maybe experiencing a crisis, the Samaritans can help you. They provide a confidential 24 hour helpline so that you are able to speak to someone anonymously about your current mood. You can contact them on 116123 or email

The 50+ Online Café

The free online café for people 50 years old and upwards, where it is possible to join a virtual community of like-minded people and discuss the needs of people who are getting older. At the cafe you can; meet new people in our forum, find jobs for the 50 plus age group, share your ideas about life and living well, see what opportunities are available to you in your local area.

There is no need to feel isolated anymore, this is where you can begin reconnecting with your peer group for exciting new opportunities. Bring your own tea or coffee and come in and join the conversation with your local online community for friendship and support.

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